Two Ways to Train

Same programme, same trainer. Choose the format that works for your team.

Private Onsite Training

Your team, small group

We come to your office and train your team together. Everyone works through Copilot in the same Microsoft 365 environment, on the same examples. The exercises get tailored to your industry and the way your team actually uses Office.

  • Delivered at your office
  • Exercises customised to your industry
  • Team builds shared AI playbook
  • Available Australia-wide

Group Workshops

Open enrolment

Open sessions for individuals or small teams. You get the same programme and trainer, alongside people from other companies. Good for sending one or two people to upskill fast.

  • Same full programme
  • Send 1-3 people from your team
  • Scheduled sessions in Sydney, Melbourne, Brisbane
  • Network with peers from other businesses

Programme Overview

Full day of instructor-led training with live demos and hands-on exercises. 8 modules across 3 blocks.

Foundations

Modules 1-3

  • Understand what AI is and how it applies to your work
  • What Microsoft Copilot is and why it matters for business
  • Plans, models, and data privacy safeguards
  • Prompt engineering fundamentals
  • Prompt templates for high-leverage output

Applied Skills

Modules 4-5

  • Persona, writing, and email prompts
  • Create and iterate using Artifacts
  • Custom Styles to match your writing voice
  • Projects with custom instructions and knowledge base
  • Data analysis and Excel/PowerPoint integration

Advanced / Agents

Modules 6-8

  • Skills and why they matter for automation
  • Research mode, Connectors, and MCP integrations
  • Memory, Cowork, and Chrome for daily workflows
  • Build a personal AI playbook
  • Plan your path to an AI-first organisation

Includes hands-on exercises, live demos, and a refreshment break.

What's Included

Everything your team needs to start using Copilot properly from day one.

All 8 Modules

Facilitator-led delivery from foundations through to AI playbook.

Account Setup

Pre-session checklist and account setup assistance for every attendee.

Cheat Sheet & Exercises

Prompt cheat sheet and exercise files your team keeps after the session.

Copilot Setup

Microsoft Copilot for Excel and PowerPoint add-in, plus Custom and Project setup for each participant.

Meet Your Trainer

Michael Ridland

Founder, Team 400

  • 25+ years technology experience
  • Microsoft MVP Alumni
  • Early adopter of generative AI in Australia
  • Spoken at 30+ conferences including NDC London, Microsoft Ignite, Microsoft TechEd
  • Built $75M+ in software, consulted with Telstra, Kmart, Downer, Origin Energy
  • Community Leader and Conference Organiser – Including AI Builders Monthly Meetup, Agent Conference, and more

Training Across Australia

We deliver Microsoft Copilot training onsite at your office or at a venue near you. Group workshops run in Sydney, Melbourne, and Brisbane.

Sydney

NSW

Melbourne

VIC

Brisbane

QLD

Perth

WA

Adelaide

SA

Canberra

ACT

Gold Coast

QLD

Hobart

TAS

What Our Clients Say

Real results from real Australian businesses

"This work team is absolutely outstanding"

CEO

Cargo Guardian

Transport & LogisticsAI Platform

"Your work is great, its going to save us a huge amount of time"

CEO

Coast Smoke Alarms

Field ServicesAI Scheduling

Frequently Asked Questions

Who is this training for?

Anyone who uses Microsoft 365 for work. The programme is designed for business professionals, not developers. We cover everything from AI basics through to advanced Copilot features like agents, connectors, and building an AI playbook. No technical background required.

Do we need Microsoft 365 Copilot licences?

Ideally yes — attendees get the most out of the hands-on exercises with active Copilot licences. If you are still evaluating whether to roll out Copilot, this training is a good way to decide. We can work with trial licences or demo environments if needed.

How is this different from your Claude training?

The Copilot programme is built around the Microsoft ecosystem — Word, Excel, PowerPoint, Outlook, Teams. If your organisation runs on Microsoft 365, this is the right fit. Our Claude training focuses on standalone AI workflows. Some teams do both.

Can you customise the training for our industry?

Yes. We tailor examples, exercises, and use cases to your industry and the kind of work your team does. The core modules stay the same, but the context is yours.

What is the difference between Private Onsite and Group Workshops?

Private Onsite training is delivered at your office for your team only, kept to a small group so everyone gets time with the trainer. Group Workshops are open sessions where individuals from different companies attend together. Same content, same trainer, different setting.

How long is the training?

A full day — 8 hours of instructor-led training with live demos, hands-on exercises, and breaks. Enough time to properly cover foundations through to advanced features so your team leaves confident, not overwhelmed.

Do you travel to other cities?

Yes. We deliver onsite training across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, and anywhere else in Australia. Travel costs may apply for locations outside the east coast.