Our Copilot Studio Expertise

Custom Copilot Development

Design and build custom copilots with topics, entities, and conversation flows. From simple FAQ bots to sophisticated multi-turn agents that handle complex business processes.

Generative AI & Knowledge Integration

Connect your copilots to SharePoint, websites, Dataverse, and custom knowledge sources. Generative answers, AI-powered summarisation, and grounded responses from your enterprise data.

Multi-Channel Deployment

Deploy copilots to Microsoft Teams, websites, mobile apps, Facebook, and custom channels. Seamless handoff to live agents and integration with Dynamics 365 Customer Service.

Copilot Studio Governance & Analytics

Implement environment management, DLP policies, and usage analytics. Monitor copilot performance, conversation quality, and user satisfaction to continuously improve your agents.

Technologies We Work With

Copilot Studio Platform

  • Copilot Studio (Web & Teams)
  • Topics & Entities
  • Generative AI & Answers
  • Custom Connectors
  • Agent Builder

AI & Knowledge

  • Azure OpenAI Service
  • SharePoint Knowledge
  • Dataverse
  • Azure AI Search
  • AI Builder

Microsoft Ecosystem

  • Microsoft Teams
  • Power Automate
  • Dynamics 365
  • Microsoft 365
  • Power Platform

Why Choose Team 400 for Copilot Studio

We bring deep Copilot Studio expertise and Microsoft platform knowledge to help you build AI agents that transform how your teams work.

Microsoft MVP-Led

Our team are Microsoft MVP level engineers with early access to Copilot Studio capabilities and direct relationships with Microsoft's AI and Power Platform teams.

Conversational AI Experts

We design copilot conversations that feel natural, handle edge cases gracefully, and integrate generative AI with structured topics for reliable, grounded responses.

Full Power Platform Integration

We connect Copilot Studio with Power Automate, Power Apps, Dataverse, and Dynamics 365 to build agents that take real actions across your business systems.

Rapid Deployment

Copilot Studio's low-code platform means we can deliver working agents in days, not months. Rapid prototyping, iterative refinement, and fast time-to-value for your organisation.

Proven Enterprise Delivery

Trusted by ASX-listed companies and government departments across Australia to deliver conversational AI projects on time and within budget.

Local Australian Teams

Senior Copilot Studio specialists based in Sydney, Melbourne, and Brisbane. On-site workshops and face-to-face collaboration when you need it.

Frequently Asked Questions

Do you have Copilot Studio consultants in Sydney, Brisbane, and Melbourne?

Yes. Our Copilot Studio team is based across Sydney, Brisbane, and Melbourne. We provide on-site workshops, agent design sessions, and hands-on implementation support for businesses building custom copilots across Australia.

What is the difference between Copilot Studio and Azure AI Agent Service?

Copilot Studio is a low-code platform for building conversational AI agents with a visual designer, built-in generative AI, and native Microsoft 365 integration. Azure AI Agent Service is a code-first platform for building more complex agents with custom orchestration, tool use, and grounding. We help you choose the right platform based on your complexity requirements, team skills, and integration needs.

Can Copilot Studio agents use our internal company data?

Yes. Copilot Studio can connect to SharePoint sites, uploaded documents, Dataverse tables, custom APIs, and Azure AI Search indexes as knowledge sources. Generative answers are grounded in your enterprise data, so agents provide accurate, contextual responses based on your company's information.

How do you deploy copilots to Microsoft Teams and websites?

Copilot Studio has built-in publishing to Microsoft Teams, websites (via embed code or standalone page), Facebook, and custom channels via Direct Line. We handle the full deployment including Teams app packaging, authentication configuration, and custom channel integration for a seamless user experience.

How is Copilot Studio priced?

Copilot Studio uses a messages-based pricing model. Each tenant gets an included allocation, with additional message packs available. We help you estimate usage, optimise conversation design to reduce unnecessary messages, and monitor consumption so you stay within budget. Contact our team in Sydney, Brisbane, or Melbourne for a licensing review.

Ready to Build Custom Copilots for Your Business?

Get in touch with our Copilot Studio consultants in Sydney, Brisbane, or Melbourne to discuss your AI agent project.

Contact Us